Mark

Terms & Conditions

Effective September 1, 2026

These terms govern your use of Mark, the e-commerce analytics platform. By creating an account or using the service you agree to them. If you are using Mark on behalf of a business, you confirm you have authority to bind that business.

1. The service

Mark connects to the platforms your store runs on, such as your storefront, advertising accounts, email tools, and analytics, and brings their data together into one dashboard: reporting, attribution, recommendations, and tasks you can approve. We may add, change, or retire features over time.

2. Your account

You sign in with a Google or Apple account. You are responsible for keeping that account secure and for everything done through your Mark workspace. Tell us promptly at hello@workmanusa.com if you believe your account has been used without your permission.

You must be at least 18 years old and able to enter a binding contract to use Mark.

3. Connected platforms and your data

When you connect a platform, you authorize Mark to access it on your behalf within the permissions you grant, and you confirm you are entitled to share that data with us. You can disconnect a platform at any time from your workspace settings. You keep ownership of your data; we use it to provide the service, as described in our Privacy Policy.

4. Actions taken with your approval

Some features let Mark propose changes on connected platforms, such as adjusting a campaign or sending a message. Those actions run only after you approve them, and you are responsible for the results on the connected platform, including any spend, in the same way as if you had made the change yourself.

5. Acceptable use

You agree not to:

  • use Mark in a way that breaks the law or the terms of a connected platform;
  • connect accounts or data you do not have the right to use;
  • probe, overload, reverse engineer, or interfere with the service;
  • resell or provide access to Mark to third parties without our written agreement.

6. Fees

If your plan carries a fee, it is stated when you sign up or upgrade, is billed in advance for the period shown, and is non-refundable except where the law requires otherwise. We will give you notice before changing a price that applies to you.

7. Intellectual property

Mark, including its software, design, and content, belongs to us and our licensors and is protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use the service for your business while these terms are in effect. Feedback you give us may be used without obligation to you.

8. Disclaimers

Mark is provided “as is.” Reports, attribution, and recommendations are estimates built from the data connected platforms make available, which may be incomplete or delayed. We do not guarantee any business result, and decisions you make from the data are yours. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of Mark. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose, or one hundred US dollars if you paid nothing.

10. Termination

You can stop using Mark and ask us to delete your account at any time. We may suspend or end your access if you breach these terms or if we discontinue the service, giving reasonable notice where we can. Sections that by their nature should survive, including 7 through 9, continue after termination.

11. Changes to these terms

We may update these terms. If a change is material we will let you know, through the dashboard or by email, before it takes effect. Continuing to use Mark after that means you accept the updated terms.

12. Governing law and contact

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules, and any dispute will be brought in the courts located there. Questions about these terms go to hello@workmanusa.com.